Alossi Renewal Spa was founded in 2009 with a commitment to providing excellent customer service, personalized treatments by warm, knowledgeable staff, while supporting our community and giving to those in need.
Our customer experience philosophy is to give people more than they expect to get.
We make each experience personal. We are different from other chain spas because we are client focused, while they are volume focused. Every visit with us is a quality experience. We want the customer to have a relaxed and therapeutic experience from the second they walk through the door.
We build relationships with our customers and recognize them as individuals, not just another routine service to perform.
We believe that we have a responsibility to be good stewards in our community.
We are committed to providing excellent customer service, personalized treatments by warm, knowledgeable staff, while supporting our community and giving back to those in need.
Our clients are our neighbors, friends, elected officials, fireman, and teachers. Our customers are not people we see once and never again. We value them, and don’t take lightly our responsibility to exceed their expectations.
Dena Alossi McDonald is the founder and owner of Alossi Renewal Spa.
Dena holds bachelors in social work, and an associate’s degree in nursing. She is also a licensed massage therapist and nail technician. Her role is to monitor the finances, staff schedules, and daily operations at Alossi. Just as important is her role as a member of the community.
Dena has a passion for helping others. Whether it is giving a massage to cancer patients, or raising money for local non-profits. Her mother passed away 25 years ago and she learned the importance and rewards of giving back from her. Her mother taught her to be kind to everyone and always live by the golden rule.
This is why Alossi Renewal Spa is very involved with local non-profits and we feel it is our duty as good stewards in our community to donate our time and money.